Terms & Conditions

Orders

Your order becomes binding as soon as we have accepted it. All orders are subject to availability.

You are responsible for checking and confirming you are satisfied that all details and aspects of your order are correct and suitable for your requirements and specifications, including without limitation measurements, dimensions, product features, access and delivery.

We reserve the right to refuse to supply any individual or company.

An order acknowledgement email will be sent to you detailing the Products you have ordered. Please note that this email is an acknowledgement of your order and not an acceptance or confirmation of your order by Arthouse91.

Once we have accepted your order it becomes binding, subject to your rights of cancellation. Non-acceptance of an order by us may occur if: the ordered Product is out of stock or unavailable; we identify a pricing or product description error; we are unable to obtain authorisation for your payment; or if we consider the order to be fraudulent.

We reserve the right to withdraw any products from the website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of: our withdrawing any Product from this Website regardless of whether or not that Product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

We will not be liable for any direct or indirect loss of profits or any other financial loss or damage arising out of defective, damaged, or wrongly delivered goods, over and above the value of the goods themselves.

Prices
Prices exclude delivery charges, unless otherwise stated.

All prices are correct at the time of writing but may change due to inadvertent administrative errors or circumstances beyond our control.

Arthouse91 are not VAT registered.

Payment

You may pay using Visa, MasterCard, American Express and PayPal. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. There are no additional charges for using credit or debit cards. The total amount you pay is the same regardless of the payment method.

Returns & Cancellations
We are unable to accept returns on wallpaper which is printed to order.

When returning products, please send them to the address attached to your order. Please include your proof of purchase (a receipt or dispatch note).

We ask that you take reasonable care when handling the products and return them unopened, unused and in their original packaging where possible.

Once Products have been delivered, you may return them within 14 days of receipt of delivery. You may return products to Arthouse91 by post at your own cost and risk.

Please note that we are not liable for any loss or damage to any returned products in transit and as such, we recommend that you return any products through a recorded delivery service.

Please package the products properly and securely together to ensure that the products are not damaged in transit.

returned Products are lost or damaged in transit, we reserve the right to charge you for (or refund any amounts attributable to) such loss or damage.

Defective Products:

On delivery, please check the products carefully for any possible defects and notify us within the returns period. Failure to do so will result in our right to refuse a return.

Please do not return any products which you believe may be defective before contacting us.

If the products are confirmed defective or mis-described, we will reimburse you for reasonable return postage costs.

If all products confirmed defective constitute the entire order or if all products were faulty or damaged, the original delivery charge will be reimbursed.

The term “defective products” does not cover wear and tear, neglect, abuse or misuse of your goods, loss or damage by fire, smoke, explosion, lighting, sunlight, infestation by animals or insects, theft or loss, or accidental damage caused by you or a third party.

Design and colours

Every effort is made to ensure that the products we supply correspond as closely as possible to the samples displayed online, but there may be variations. No responsibility can be accepted for these variations, which all add to the uniqueness of our products, including but not limited to the following:

Colours may vary depending on which device screen you are viewing it on.

Our wallpaper is printed to order, so there may be slight colour variations from batch to batch. Therefore, we recommend ordering all the rolls you’ll need in one go.

All measurements are approximate. Please allow +/- 20 mm variance on sizes stated.

We reserve the right to make any change to the internal specifications of our Products or minor external changes where necessary.

Intellectual and copyright

You recognise and agree that all copyright, database rights, trademarks and all other intellectual property rights in all material and/or content of this Website are owned by Keeler & Sidaway and shall remain at all times vested in us.

Ownership

This website is an official website of Arthouse91. The copyright and the database rights are owned by Arthouse91. The Website and all intellectual property rights (including but not limited to rights in the website as a database) in its text, design, graphics, and the selection, organisation and arrangement thereof, together with the Arthouse91 logos and trade names depicted on the website, belong to Arthouse91.

Limited licence and restrictions

You acknowledge and agree that the material and content contained on the website is made available to you for your personal and non-commercial use, and that you may only download such material and content for the sole purpose of using the website to a single, personal computer. Furthermore, you acknowledge and agree that any other use of the material and content of the website is strictly prohibited and you agree that it is strictly prohibited to (or to assist or facilitate any third party to) copy, reproduce, transmit, modify, publish, display, distribute, commercially exploit or create derivative works of material and/or content from the website without our written permission and that any of the above is a violation of our intellectual property rights.

Website & Products

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was uploaded onto the system. Although we aim to keep the website as up-to-date as possible, the information shown at a particular time, including product descriptions, may not always reflect the positioning exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our order acceptance policy. Please note that in the event an error is identified, non-acceptance of an order by us may occur, subject to your statutory rights.

We will not be liable if, for any reason, our website is unavailable at any time or for any period.

Newsletters and subscriptions: If you would like to unsubscribe from our newsletter, please email hello@arthouse91.com.

Privacy

We will respect the privacy of your personal data and will comply with all relevant and current data protection legislation. We will not disclose your personal data to anyone, unless required to do so by a court of competent jurisdiction.

Product use

All our products are designed for domestic use only. We do not allow any of our products to be converted into other products and resold for commercial purposes.

Wallpaper are for personal use only as a guide to purchasing our product. They are not designed to be used within the context of creating a new product, such as artwork, for non-domestic or commercial purposes.

Trade Accounts

You are hereby appointed as an account holder with Arthouse91. You accept that account holders are appointed on the basis that they satisfy and continue to meet certain qualitative criteria, so as to protect and enhance the image of Arthouse91 and the reputation of its brand within the luxury interior design and decoration market. If it is decided that an account is no longer meeting the qualitative criteria that enabled our team to approve and open their account, then Keeler & Sidaway reserves the right to close the account with immediate effect.

It is the account holder’s responsibility to check their proforma or order confirmation and flag any discrepancies within 24 hours of receipt. If nothing is communicated within this time, Arthouse91 will assume the account holder is happy with the order.

Arthouse91 cannot be held responsible for anything received on the order confirmation that is later flagged as incorrect.

1/ Cancellation

It is your responsibility to check that all details on the proforma or order confirmation are correct at the time of placing the order.

Once a proforma or order confirmation is received, you have 48 hours to notify Keeler & Sidaway of any discrepancies, changes or cancellations, otherwise orders will be deemed confirmed.

Once dispatched, all orders are non-refundable and can only be exchanged if deemed faulty. PAYMENT TERMS & SHIPPING

Payment terms will be agreed at the time of account opening. For proforma terms, stock will be allocated to you upon receipt of payment.

For all payments, please reference your company name and Keeler & Sidaways’ invoice number, then send remittance advice to hello@arthouse91.com.

No orders will be processed if an account is not adhering to our terms.

2/ Receipt of Goods

Arthouse91 will make every effort to ensure delivery by the estimated lead time, but this cannot be guaranteed.

Every effort is made to ensure goods arrive in perfect order. If any fault or discrepancy is discovered, please notify us within two weeks of receiving the goods. Any claims made after this time will not be accepted.

Please inspect and make sure that the entire stretch of wallpaper roll is in an acceptable condition before hanging. Arthouse91 cannot accept responsibility for any fault or discrepancy after the roll has been cut or hung.

Any claim for goods dispatched by us and not delivered must be made within three days of the date of the expected delivery date, otherwise no liability can be accepted by Arthouse91.

Risk of damage or loss of goods will transfer to the account holder on delivery or collection of the goods. Title and property to the goods shall not pass to the account holder until Arthouse91 has received payment in full.

3/ Return Of Goods

Arthouse91 will not accept any returns of goods damaged by the account holder.

Intellectual property & Confidentiality

The account holder agrees not to disclose any confidential information to any third party without the prior written consent of Arthouse91.

Arthouse91 prints, designs and artworks cannot be copied or used in any agreement other than those discussed and agreed with Arthouse91. Use of prints, designs and artworks without prior consent may result in legal action.

Use of Arthouse91s intellectual property is not permitted, unless previously agreed with Arthouse91. The account holder acknowledges that all intellectual property rights within the goods are and shall remain the exclusive property of Arthouse91, and that the account holder shall not at any time use the intellectual property rights in connection with the account holder’s business or for any other purpose.

If there should be any direct copying of Keeler & Sidaway prints, designs or artworks Arthouse91 will have the right to immediately close the account, and in extreme cases legal action will be pursued.

Agreement

The failure of Arthouse91 to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These terms and conditions and any policies or operating rules posted by us on this site or in respect to the conditions constitutes the entire agreement and understanding between you and us and govern your use of our products, services and website, superseding any prior or simultaneous agreements, proposals and communications between you and us.

Indemnity

You agree fully to indemnify, defend and hold us harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.

General

The laws of England and Wales govern these conditions and all disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. Arthouse91 is obliged by law to provide the following information:

The website www.arthouse91.com is operated and owned by Arthouse91. Amendments to the T & Cs

We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use the website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.